Inside the Box Thoughts from the thought leaders in transportation spend management

14Oct/110

You may be part of a class action lawsuit if you used UPS

Posted by Richard Palarea

The following text is from the class action lawsuit site of Barber Auto Sales v. UPS. If you feel you are part of this class, please visit the website for more information. If you are a UPS shipper, you may have received an e-mail notification about the same:

NOTICE OF CLASS ACTION SETTLEMENT

A Settlement has been reached in a class action lawsuit about the way United Parcel Service, Inc. (“UPS”) audited the dimensions of packages when UPS’s measurements differed from those provided by customers, resulting in a higher charge to customers.
THIS NOTICE MAY AFFECT YOUR RIGHTS. PLEASE READ IT CAREFULLY.
The lawsuit claims that UPS customers were overcharged for shipping packages.  When you ship a package with UPS, UPS may calculate shipping charges based on package measurements (height, length, and width) as well as weight.  UPS, in its customer contract, reserves the right to audit package measurements to make sure they are correct, and adjust shipping charges if the customer’s measurements are not correct.  For some shipments between two U.S. locations on or after May 15, 2006, and August 29, 2011, UPS adjusted some package measurements based on its own measurements, resulting in a higher charge to customers.  The Plaintiff contends that UPS’s measurements were inaccurate and that it improperly increased certain customer’s shipping charges.  UPS maintains it is entitled to audit package measurements, its measurements were accurate, and its adjustments were appropriate.

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